Privacy Policy

What we collect

When you buy a ticket we collect your name, email address, phone number, the tickets you bought and what you paid. We record the IP address the purchase came from as a fraud control. Card details are handled entirely by our payment provider, Paystack, and never reach our systems.

Why we collect it

To issue and deliver your tickets, admit you at the door, meet our tax record-keeping obligations, and — only if you asked us to — tell you about future events. Marketing is optional and refusing it does not affect your purchase.

How long we keep it

Your name, email and phone number are removed about a year after the event ends. The financial record of the transaction is kept for 5 years because tax law requires it, but it no longer identifies you.

Your rights

• Ask us for a copy of everything we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your personal information.
• Withdraw marketing consent at any time, using the unsubscribe link in any email.
• Complain to the Information Regulator if you think we have handled your information badly.

To exercise any of these, email us and we will respond within 30 days.

Who else sees it

Paystack (payments), Resend (email delivery), Amazon Web Services (file storage) and Vercel (hosting). Each is bound by an operator agreement to process your information only on our instructions. We do not sell your information to anyone.